Don't charge for 999 calls

because if people feel they are paying they'll want a service.

http://www.bbc.co.uk/news/uk-scotland-tayside-central-20898555

A free 999 service should 'dump' stupid calls onto a auto-responder that tells the caller what the purpose of the 999 service is. If people have to pay for 999 calls they'll start expecting to get what they want. They're the paying customer after all.


Comments